Refund & Cancellation Policy

Due to the nature of our mystery products, we do not offer refunds or exchanges based on personal preference.

No Refunds on Opened Items
Once a product has been opened, it cannot be returned or refunded.

Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with proof (photos). We will review and resolve the issue accordingly.

Cancellations
Orders may only be cancelled before they are processed or dispatched.

Non-Refundable Items
All mystery scoops, boxes, and bags are non-refundable due to their random nature.